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Privacy Policy

Last updated: 04/17/2026

1. Introduction

This Privacy Policy describes how Lexa Translator ("we", "our", or "us") collects, uses, and protects personal data when you use the application.

By using Lexa Translator, you agree to this Privacy Policy.

Lexa Translator acts as the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD).

2. Scope

This Policy applies to the Lexa Translator desktop application.

It does not apply to third-party services integrated into the application, which are governed by their own privacy policies.

3. Information We Collect

3.1 Account Data

  • Email address
  • Account-related information (if applicable)

3.2 Usage and Service Data

We may collect the following data during the use of the application:

  • Text captured from the screen for translation
  • Translation results
  • Languages used in translations
  • User feedback
  • Application usage logs (e.g., interactions, feature usage)
  • Subscription plan information and payment-related data

3.3 Technical Data

  • Operating system
  • Application version
  • Error logs

4. Legal Basis for Processing (GDPR)

We process personal data based on the following legal grounds:

  • Contract (Art. 6(1)(b)): to provide and operate the application, including performing translations
  • Consent (Art. 6(1)(a)): for optional data collection used to improve translation quality and user experience
  • Legitimate Interests (Art. 6(1)(f)): to ensure security, prevent fraud and abuse, and maintain system reliability

5. How We Use Information

We use collected data to:

  • Provide and operate the application
  • Perform translations
  • Improve translation quality and user experience (when consent is given)
  • Detect, prevent, and investigate fraud or misuse
  • Identify and fix technical issues
  • Develop new features

6. Optional Data Collection (Consent-Based)

The following data is collected only with user consent, which may be given during onboarding and can be withdrawn at any time in the application settings:

  • Languages used in translations
  • Application usage logs for analytics and product improvement
  • User feedback (when voluntarily submitted)

This data is used exclusively for internal improvement purposes.

7. Required Data Processing

Certain data is processed as necessary to provide the service and ensure security, and does not rely on consent:

  • Subscription and payment-related information
  • Technical logs required for debugging, fraud prevention, abuse detection, and support

This processing is based on:

  • Contractual necessity (Art. 6(1)(b) GDPR)
  • Legitimate interests (Art. 6(1)(f) GDPR)

8. Data Sharing

We may share data with the following categories of service providers:

  • Translation providers (AI-based language processing services)
  • Infrastructure and hosting providers
  • Database and backend service providers
  • Payment processors

These providers process data on our behalf under appropriate safeguards.

We do not sell personal data.

9. International Data Transfers

Your data may be processed in countries outside your jurisdiction.

When such transfers occur, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms to protect your data.

10. Data Retention

We retain data only for as long as necessary:

  • Account data: while the account is active
  • Subscription and billing data: as required for legal, accounting, and dispute resolution purposes
  • Technical logs: for a limited period necessary for security, fraud prevention, and system reliability
  • Improvement data: only while consent is active

Data may be deleted or anonymized when no longer needed.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Encryption in transit
  • Access controls
  • Protection against unauthorized access

However, no system is completely secure.

12. User Rights

Under applicable data protection laws (including GDPR), users have the right to:

  • Access their personal data
  • Correct inaccurate data
  • Request deletion of their data
  • Withdraw consent at any time
  • Restrict processing in certain circumstances
  • Object to processing based on legitimate interests
  • Request data portability
  • Lodge a complaint with a data protection authority

13. Automated Processing

Lexa Translator uses automated systems to process text for translation purposes.

We do not perform automated decision-making that produces legal or similarly significant effects on users.

14. Children's Privacy

Lexa Translator is not intended for children under 13 (or under 16 in the European Economic Area).

We do not knowingly collect personal data from children.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date.

16. Contact

For privacy-related questions or requests:

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